Senior Presales Engineer - Americas

Permanent employee, Full-time · USA (remote)

Your job

Assaia International AG is revolutionizing airport operations with AI-driven software that helps airlines and airports improve efficiency, safety, and on-time performance. Founded in 2018 and headquartered in Zurich and New York, our fast-growing global team partners with leading aviation players like JFK IAT, Toronto Pearson, United Airlines, and British Airways.


We’re looking for a Senior Presales Engineer - Americas — a technical expert who thrives at the intersection of innovation and customer success. In this remote role, you’ll bridge sales and technology, showcasing how our AI-powered Turnaround Management solutions transform the way airports operate. Join the global leader in AI for aviation and help shape the future of flight.

Responsibilities

As Senior Presales Engineer - Americas, we expect you take over these responsibilities:

  • Subject Matter Expert: Become a subject matter expert on our computer-vision AI solution for aircraft turnaround management and be the technical authority during the sales process.

  • Technical Demonstrations: Deliver compelling, tailored product demonstrations and presentations to technical and business stakeholders at all levels.

  • Solution Design: Collaborate with the sales team, as well as other teams like Product Development, Machine Learning or Solution Architecture, to understand customer needs and design tailored solutions that highlight the unique value of our product.

  • Technical Scoping & Validation: Lead technical discovery sessions to uncover a customer's IT environment, existing workflows, and integration requirements.

  • RFP/RFI Support: Collaborate with the sales team, as well as other teams like Product Development, Machine Learning or Solution Architecture, and provide comprehensive technical and functional responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).

  • Customer Advocacy: Act as the voice of the customer, sharing feedback with our product and engineering teams to help shape future product development (product development loop).

  • Company Representation: Attend conferences, tradeshows and industry events to represent the company and interact with existing and potential customers.

  • Market Intelligence: Stay informed on industry trends and competitor offerings to effectively position our solution.

Requirements
  • Several years of experience in Presales / SE / Technical Consulting in a SaaS environment, AI / Computer Vision related software

  • Airports & Airlines domain experience strongly preferred

  • Strong commercial understanding of customer needs and decision-making processes

  • Ability to communicate complex ideas clearly and persuasively

  • Skilled in aviation data analysis to support business cases and ROI calculations

  • Familiar with the travel and tourism industry

  • Confident presenter to diverse audiences, from executives to technical teams

  • Effective at translating customer challenges into tailored technical solutions

  • Resourceful, adaptable, and entrepreneurial in navigating complex situations

  • Fluent in English, other languages desirable

  • Willing to travel up to 50%

  • Remote position

Why Assaia

Assaia has an open, dynamic culture offering the opportunity to work on technically advanced and innovative products, in an exciting and important industry. You will be working in a diverse international team of smart people who can learn a lot from each other – all this without leaving your home – or sun lounger, if you wish! Additionally, we offer:

  • A flat hierarchy and close to zero bureaucracy.

  • Participation in taking important decisions, your ideas will be heard and implemented.

  • Always remote work and flexible schedule.

  • Agile processes.

  • Paid vacation, sick leave, health insurance etc.

  • Great company culture based on honesty and mutual respect.

  • Face to face team events.

We are a team of more than 100 and growing. We are looking forward to expanding it with you!

About us

Assaia International AG provides AI-based software solutions for global airports and airlines. We were founded in February 2018 in Switzerland, headquartered in Zurich and New York and we have a fast-growing team located across Europe and North America.


Assaia offers AI-based computer-vision solutions that monitor and analyse aircraft turnaround processes from video streams. Assaia’s solutions help airports and airlines improve on-time performance, efficiency, safety, and sustainability metrics, helping them get their passengers to their destinations on time. We work with aviation companies across the world including New York JFKIAT, Toronto Pearson, United Airlines, British Airways, London Heathrow and more. See details and demos on our website and Linkedin! 

We are looking forward to hearing from you!
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